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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob Brown

August 4, 2025

5  out of  5
rating by Jacob Brown
"Lorri was absolutely amazing, I had to come in to change some things, and she found me more discounts!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Stacey Carr

July 25, 2025

5  out of  5
rating by Stacey Carr
"I received a quote for Alyssa and hands down a great experience. She was patient with me and answered all my questions. Best experience to date I have had with any insurance agent."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Randy Young

July 19, 2025

3  out of  5
rating by Randy Young
"Been with State Farm well over 10 years. With Barbara for about 5 because only because we had to change agents. Absolutely hate it!!!! Hardly ever can get ahold of her and when we do it seems that her or her people don’t know what’s going on. Called yesterday to submit a claim for broken windshield and whoever answered told us “Okay, go ahead and call Safelite yourself”. We did that and got an appointment for this morning. Well, the technician asked us for payment because he didn’t have a claim number as it was pending. Why didn’t OUR AGENT that we pay for didn’t do her work?? So ready to find another company. She doesn’t care about her longevity customers!!!!"
We responded:
"Thank you for taking the time to leave us a review. Your feedback is important to us as we continually work to improve our services. If there is anything specific that didn’t meet your expectations, please let us know. We are dedicated to providing the best possible insurance experience and would love the opportunity to address any concerns you may have and deliver 5-star service."
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Tanya Bryant

July 9, 2025

5  out of  5
rating by Tanya Bryant
"I was with Barbara Coleman State Farm back in 1998 before moving to Ava. Upon returning to Fl I made it my business to do business with her office. Alyssa has been such a pleasure to work with. She is knowledgeable and she really goes over and beyond to help. I like everyone in the office, they are all very professional, but Alyssa makes it a pleasure to be a policyholder with State Farm."
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PeiTzu Chiang

July 3, 2025

5  out of  5
rating by PeiTzu Chiang
"Excellent customer service and always friendly."
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James Clark

July 2, 2025

5  out of  5
rating by James Clark
"I’ve used Barbra Coleman’s office and State Farm for auto insurance since I started driving 16 years ago. Through those years I’ve had the unfortunate file a couple claims on separate vehicles and each time was smooth and resulted in a favorable outcome. The last five years I’ve had State Farm provide renters insurance, cheaper than what’s offered but my apartment complex made it a no brainer. However, the single most important thing for me is knowing I can get to a real person when I need to. Calling the local number gets me connected to Barbara’s team every time! Even submitting something through the app, Barbara’s office rings me same day with the information or updates I’m needing. In this day and age of AI and automated phone prompts, Barbara Coleman’s office is reachable without the need for automated phone systems. Think about it, if you need your insurance, the last thing you want is to jump through hoops to get a rep on the phone. I may pay a little more for my auto insurance than the other providers offer; but, the ease of service is worth the cost. The piece of mind I have is off the charts knowing Lori or Barbara are just a phone call away. Give them a call if you’re seeking an insurance provider and take comfort knowing that State Farm has your back."
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Vera Josey

June 23, 2025

5  out of  5
rating by Vera Josey
"The service is always top tier! Friendly, professional, and knowledgeable. I would highly recommend Barbara Coleman State Farm for any of your insurance needs."
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Jason Davis

June 20, 2025

5  out of  5
rating by Jason Davis
"Big shout out to Lorri Howard for always being great and friendly!! *****"
We responded:
"Jason, thank you for being a loyal customer. My team and I truly appreciate your business and the great relationship we share."
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Joyce Wingate Boyden

June 17, 2025

5  out of  5
rating by Joyce Wingate Boyden
"I have been a client of this particular State Farm Office for at least 10 years -ever since I moved to Florida. I have been connected with Alyssa ever since the first time I entered the office and have been thankful for her excellent communication and helpfulness whenever I need anything regarding my insurance needs!!! Highly recommend Barbara Coleman’s State Farm Office!!!"
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Jasmine Coggins

June 13, 2025

5  out of  5
rating by Jasmine Coggins
"I have never felt more comfortable & safe with an insurance company agent as well as representatives. If you have any questions or concerns they are always there to help and are responsive in such a timely manner. They are confident in their knowledge and also prioritize your confidence in knowing as well. I am forever grateful for having met you all, and thank you all (Alyssa) for allowing me to be a part of your insurance family!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Renna G.

June 12, 2025

5  out of  5
rating by Renna G.
"Awesome Service. More likely to recommend them whoever needs any kind of Insurance e.g.Car Insurance or Home Insurance their service is Professionally taking care of. Also all of the agents I met to communicate to talk to regarding my Insurances are approachable and friendly.To Alyssa Sutton, thank you so much for helping me for my Car Insurance needs. I appreciate it."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alberto Nazario

June 11, 2025

5  out of  5
rating by Alberto Nazario
"Alyssa always goes beyond for me in every way possible Thank you for always making sure have the right coverage and always taken care off"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Christina Danella

June 6, 2025

5  out of  5
rating by Christina Danella
"Alyssa was truly amazing! She helped us get the best deal possible for our budget and so super understanding and kind! We will definitely be working with Alyssa in the future!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Bryant

May 14, 2025

5  out of  5
rating by James Bryant
"I have had the Greatest Customer Service. Polite and Professional they are always willing to explain and explore all options with my insurance needs. I feel that the staff goes the extra mile and has always called back in a timely manner. Thank you everyone at Barbara Coieman's State Farm Insurance Agency"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dianne Grace

May 9, 2025

5  out of  5
rating by Dianne Grace
"Anyone in the office I’ve ever dealt with has always been super helpful and timely. Javier, in particular, has been great to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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J V

May 9, 2025

5  out of  5
rating by J V
"I had an amazing experience working with Alyssa and Xavier at State Farm! Alyssa helped set me up with both home and auto insurance, and thanks to her expertise, I’m now saving hundreds of dollars each year. She made the process incredibly smooth and stress-free. What really stood out is how well Alyssa and Xavier work together as a team. Anytime I had a question and happened to reach Xavier, he was just as helpful and always followed up promptly to make sure everything was taken care of. It’s clear they truly care about their clients and go the extra mile to provide top-notch service. Highly recommend this team if you’re looking for reliable, friendly, and knowledgeable insurance agents!"
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Ryan Spitzer

May 7, 2025

5  out of  5
rating by Ryan Spitzer
"Lorri Howard at State Farm was professional, responsive, and genuinely helpful. I would recommend."
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Javier Riutort

April 25, 2025

5  out of  5
rating by Javier Riutort
"”Javier was pleasant, efficient and a very good communicator. I feel he responded to all of my concerns and we are very pleased with our new insurance packages."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you for review. We strive to provide a great experience with our customers and happy that Javier was great to work with."
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Casey Soileau

April 25, 2025

5  out of  5
rating by Casey Soileau
"Lorri Howard at State Farm is professional, reliable, and dedicated to great service. Highly recommend!"
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VonTay Reese

April 25, 2025

5  out of  5
rating by VonTay Reese
"Amazing service, was straight to the point and understood my problem with precision! State farm is the way to go and the associates create a warm environment that compelled all standards. I would recommend 100%!!"
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Aron Lagunas-Josey

April 24, 2025

5  out of  5
rating by Aron Lagunas-Josey
"Alyssa was very helpful and made the process straightforward and a breeze!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Linda Gibson

April 23, 2025

5  out of  5
rating by Linda Gibson
"I had the pleasure of working with Agent Barbara Coleman , and I can't say enough about the exceptional service I received. From the very beginning, she and her team were attentive, professional, and took the time to explain all my insurance options in detail, ensuring I understood every aspect. Barbara Coleman and her team went above and beyond to find the best coverage that suited my needs and budget, and I truly felt like they had my best interests at heart. Their customer service is top-notch, and I always feel confident that I'm in good hands. I highly recommend Agent Barbara Coleman for anyone looking for a reliable and knowledgeable insurance agent!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Doreen Osbourne

April 23, 2025

5  out of  5
rating by Doreen Osbourne
"Barbara Coleman and her team are wonderful to work with and I really appreciate their support and service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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adriann thomas

April 23, 2025

5  out of  5
rating by adriann thomas
"I LOVED catching up with Alyssa today and getting my Life Policy set up. She’s always such a joy. She’s very patient and knowledgeable. She’s so positive and I Thank You so much for that Alyssa! You’re always a phone call away if ever I need anything! Please continue to be the warm, super patient and sweet person that you are. I really appreciate all you and the staff at Barbara Coleman’s office do to assist. I hope you have a wonderful rest of your day and I look forward to talking to you soon❤!"
We responded:
"Adrian, thank you for such kind words about Alyssa and our team. We are so happy to know that you enjoy working with us. We strive to give our customer the best service possible. Again, thanks so much for taking the time to give us a review. "
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ItsMetaphor

April 22, 2025

5  out of  5
rating by ItsMetaphor
"Despite having multiple problems overlapping with each other between the business and I, Lorri kept a cool head and helped us deal with the issue efficiently. My agent helped to life a great deal of stress off of our shoulders,and we are very greatful for the assistance. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"